On 7th November, our In-Patient Unit building, behind the QEII Hospital in Howlands, Welwyn Garden City, shut its doors for six months, and the In-Patient Unit services transferred to the Hatfield Care Home in Tamblin Way, Hatfield. The decision to relocate was not taken lightly, but it was not practical or appropriate to continue end-of-life care on the Howlands location during the demolition of the old hospital building.
We are pleased to tell you that the Hospice clinical and administration teams worked together tirelessly, alongside our much valued volunteers to make this as seamless a transfer as possible for our patients and their families.
In-Patient Unit team in Bluebell ward, Hatfield Care Home – staff and volunteers.
Our bed capacity at Hatfield is 5, (we have capacity for 12 at Howlands) and so we put in place an Enhanced Hospice at Home provision in order to continue to meet community need to make up any shortfall.
Patients admitted to the Enhanced Hospice at Home service receive up to four visits a day from Isabel Hospice Registered Nurses working with a Nursing Support Assistant. We are able to support those patients with ad hoc short visits for urgent symptom control working alongside the District Nurses. Patients are also seen by one of our Doctors most days and are visited by our physiotherapist or occupational therapist. Complementary therapists also visit if the patient chooses so the service we are able to give is extensive.
We would like to take this opportunity to thank everyone involved in the temporary re-location and to stress that we still need your donations to enable us to continue to provide our specialist end-of-life care.
Isabel Hospice Director of Clinical Services