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Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why. Each cookie is listed by name, along with the following information:

Cookie Name

Cookie name note, if required

What is it for?

A brief description of what the cookie is used for.

How long does it last?

A cookie can either be deleted after a predetermined timespan, or as soon as the user’s session ends. A session is deemed as ending when the user closes his or her browser.

What’s the implication for site behaviour?

How would the site visitor’s experience change in the absence of this cookie?

Cookie name

What is it for?

How long does it last?

What’s the implication for site behaviour?


These cookies are used to collect information about how visitors use our site, using a service called Google Analytics. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.

Session, 30 minutes, 6 months or 2 years, depending on the cookie name

Without this, we will not be able to track the number of visitors to different parts of the website.


A random selection of letters and numbers agreed by prior calls between a third-party authentication system and the Itineris website to allow single-sign-on between different systems when configured.


Without this, the current user cannot be identified on the website, so signing in, purchasing items, My Profile, polls, and all other personalised sections of the site will stop working. This cookie is essential when a user signs in.


Used to track the user’s settings for their current browsing session. Typical content: randomly generated letters and text. Nothing in this cookie can be used to access a user’s private information.


Many site functions require this value.


Holds the date and time that the current session started and is used by the pop-up survey function to display a survey a set number of minutes following the user arriving at the site.


If not used, then the pop-up survey feature will not function.


Contains whether the search column is being sorted in "ASC"ending or "DESC"ending order.


No. Although without it, the sort order of search columns will not be remembered and this function will not work.


Contains the name of the column on the User Search Results part of User Administration that is being used to sort the search results.


Without this cookie, the User Search Results table will not be sortable.


Used to track whether the user is signed in. Typical content: randomly generated letters and text.


Without this cookie, then certain user functions will not work.


When you access the site, this cookie is set and is fundamental to site use.


Without this cookie, the site will not work.


A single-digit number that represents the current 'viewing option' being used by the website visitor.


If you want your users to be able to use the Viewing Options accessibility features of your site, then it is needed.


Encrypted value that identifies the current authenticated user within the system.


Without this cookie, then certain user functions will not work.

FormSubmission-{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}Where XX is the uniqie id of a web form page on this website.

Name only (holds no value) if a form has been set up to only allow a single submission, this cookie remembers that the user has submitted the form.

5 years.

If you want to use the ‘single submission only’ feature of the Web Form template, then it is needed.

username_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXWhere XX is the unique identification number of a website.

Used to remember a user's username if the user selects the 'Remember my Username' box on the sign in screen of a site.

1 year.

Without this cookie, the ‘remember my username’ feature will not work.

WebPoll-XXXXXXXXXXXXXXXXXXX XXXXXX XXXXXXXWhere XX is the unique ID of a poll on your website.

Name only (holds no value) if the user has voted on a poll.

On the date entered by the author as the end date of the poll.

Without this cookie, non-signed-in users will be able to vote multiple times on a poll.