Assistant Cluster Shop Manager

We are looking for an Assistant Shop Manager to work 2 days over 7, across our shops in Welwyn Garden City.

Each of our shops has its own unique style and you will be responsible for maintaining our high quality reputation within the local area, and amongst both shops, working directly with the Cluster Manager and your team of passionate volunteers.

Candidates will be required to:

• Maximise sales and profits for the shops and achieve the main objectives of the role.
• Be responsible for maintaining and promoting the highest standard of customer care.
• Maintain a high standard of display, presentation and cleanliness throughout the shop.
• Recruit, supervise, train and motivate volunteers to assist in the running of the shop.
• Meet gift aid conversion rates from people donating goods.

Person specification

• Communicates well, both verbally and in writing
• Shows understanding, respect and consideration for others at all times.
• Excellent organisational skills.
• Demonstrates a ‘can do’ approach to their work.
• Leads by example and demonstrates a positive attitude at all times.
• A strong team player.
• Have a good knowledge of how to use email, word packages and the internet.

Retail management experience is essential. Good communication, customer service and admin skills are required as well as being sales motivated and having the ability to merchandise.  Experience of working within charity retail is desirable.

Apply below or email your CV and covering letter to recruitment@isabelhospice.org.uk

• Job Description
• Application Form
• Equal Opportunities Monitoring Form

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check (Formally known as CRB)

We encourage all employees to be fully vaccinated against Covid-19.