Trading Operations Manager - Isabel Hospice

Trading Operations Manager

We currently have an opportunity for a motivated, passionate & driven individual to support our Trading Operations at Isabel Hospice.

Contract: Full Time | Permanent

Salary: £28,500

Location: Welwyn Garden City (Currently hybrid between home & office)

Closing Date: 30 Jan, 2022

This Trading Operations Manager role will be an integral member of the Retail Management team, and will mainly be responsible for identifying and implementing efficient processes within our Retail Estate (with a focus on the warehouse) and identifying avenues for donation acquisition. This will be a rewarding role which will enable you to work collaboratively with all areas of the organisation.

You will be required to;

  • Support the trading strategy as well as developing & implementing new plans across the entire trading business
  • Support the teams to develop operational processes to ensure maximum value is gained from donated goods
  • People management of the warehouse & donation centre, motivating and empowering the team to do their very best
  • Delivering excellent customer service throughout the supply chain and donation centre
  • Working collaboratively with other departments and stakeholders to maximise stock donations and the donor journey experience within Isabel Hospice
  • Using data and analytics to drive operational decision making to support the trading strategy

Essential experience required;

  • Experience of working in the Retail business, ideally within the Charity Sector
  • Proven experience of Warehouse management and/or Retail management
  • Effective communication skills and the ability to adapt to different situations
  • Positive and dynamic approach to problem solving

For more information on this role, please speak to Charlotte for an informal chat on 07764 756753

Application Form

Job Description

Equal Opportunities Monitoring Form 

This post is subject to compliance with the Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 (“the Regulations”), which requires the post holder to be fully vaccinated against Covid-19 unless clinically exempt.

Successful applicants will be required to undertake an DBS check (Formally known as CRB)

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