"Isabel Hospice was there for our Dad right from the beginning. They made him feel like he was a person, not a patient, and that he was the only one they were caring for because they had the time to do that. He went to the Day Service and when the time came for him to go into the Hospice they were amazing. We will never forget how Nurse Wendy spoke to our children about their Grandad. She was able to tell them in a way that they would understand what was happening. We are, as a family, forever grateful."