Our Team - Isabel Hospice

Our Team

Helen Glenister

Job title: Chief Executive Officer

Executive Committee

Helen took up this role from 1st March 2020. Helen, who originally trained as a nurse has held many roles within the health sector, including the NHS, the Department of Health, private and charity sectors. She joined Isabel as a Trustee in 2016 and for a period of 5 months became Interim CEO before returning to the voluntary role of Vice Chair on the Board. Helen currently is a non-executive director at Princess Alexander Hospital NHS Trust, and lives in Bishop’s Stortford with her family. Helen has stepped down as a Trustee and a new Vice Chair to the Board will be appointed in due course.

Andy Kilduff

Job title: Director of Clinical Services

Executive Committee

Andy joined Isabel Hospice in 2019 as Head of IPU Services.  In April 2022 she took on the role of Acting Director of Clinical Services and was successfully recruited into the permanent role of Director of Clinical Services in December 2022. Andy started her career as a health care assistant and then qualified as a nurse in 2011.  Since then, she has held leadership positions in oncology and palliative care, with a career spanning over 30 years in the NHS, private and charity sectors.  Andy is the LGBTQ+ champion for Isabel Hospice and has a keen interest in staff wellbeing.

Nick Gilbert

Job title: Director of Income Generation and Marketing

Executive Committee

Nick joined the Hospice in January 2022. He has over 12 years’ experience leading fundraising functions within different charitable organisations including Manchester United Foundation and University College London Hospitals NHS Trust. Nick is currently a governor at Haileybury College (Hertford) and Lochinver House School (Potters Bar).

Clare Miles

Job title: Interim Director of Finance and Resources

Executive Committee

Clare Miles joined Isabel Hospice on an interim basis in October 2023. Clare has extensive experience of financial and resources management in the charity sector, including at several hospices. Clare is a chartered account and was awarded an MBA (The Open University) in 2017.

Lydia Hopley

Job title: People Director

Executive Committee

Lydia Hopley joined Isabel Hospice on a permanent basis in January 2022, having led the People Team on an Interim basis since February 2020. Lydia has a wide range of HR leadership experience across the Hospice sector and beyond and has worked as an HR Consultant and Coach for 7 years.  Lydia has a particular interest in workplace culture and has a master’s degree in Personnel and Development (MCIPD), is a qualified mediator and an experienced Executive Coach.

Terry Philpott

Job title: Chair of Trustees


Chair of the Charity Board, Chair Finance and Risk Committee, Trading Company Board

Terry is currently the Town Clerk for Ware Town Council, and has worked in the local government and Charity sector for the past 15 years.  Prior to this he was Managing Director for an award winning retailer following a number of senior management appointments with WH Smith. In his spare time Terry enjoys world travel and has a personal ambition to watch live or participate in 50 different sports. He lives in Hertfordshire with his partner Sue.

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