Terms & Conditions - Isabel Hospice

Terms & Conditions

Access to and/or use of the Website

Anyone is entitled to view any non-password protected part of the website and to use the material for their own purposes, provided:

a) it is used for information purposes only,

b) any reproduction is for personal use only and not used on any other website or for commercial gain,

c) any links created to the website are notified to and approved in writing by the Data Protection Officer, Isabel Hospice before they are created.

Copyright and trade marks


Unless otherwise stated, all text featured on this website is copyright Isabel Hospice. Any reproduction, in full or in part, must credit Isabel Hospice as the copyright holder. If you are interested in reproducing any of the text, please email enquiries@isabelhospice.org.uk


All photographs featured on this site are subject to copyright and must not be reproduced without permission. If you are interested in using any of the images, please contact the press and media officer on 01707 382500, or email enquiries@isabelhospice.org.uk, quoting the address of the page on which the image appears.

Video & audio

All video and audio material on this website is the copyright of Isabel Hospice or third parties. You may view or listen to the content of this site on screen. You may not copy, reproduce, republish, download, post, broadcast, transmit otherwise use the video or audio content in any way except for non-commercial, personal or educational use. You also agree not to adapt, alter or create a derivative work from any of the video or audio content again except for non-commercial, personal or educational use. Any other use of the website’s audio or video content requires the prior written permission of Isabel Hospice. Please contact enquiries@isabelhospice.org.uk if you are interested in using any of the audio or video content and we will be able to advise you accordingly.

Isabel Hospice logos

The Isabel Hospice logo/trademark is subject to copyright. It must not be used or reproduced without prior permission. Please contact enquiries@isabelhospice.org.uk if you are interested in using or reproducing either of the Isabel Hospice logos, we will be able to advise you accordingly.


Whilst Isabel Hospice has taken every precaution in compiling the website neither it nor any contributors to the website can be held responsible for any action (or the lack thereof) taken by any person or organisation, as a result, direct or otherwise, of the material contained in or accessed through the website.

The website is intended to provide general information only and should not be relied on for advice or specific information in handling any particular situation. Isabel Hospice does not represent or warrant that the material accessible via the Website is accurate, complete or correct. Users should seek appropriate advice before taking or refraining from taking any action in any particular situation. So far as permissible by law, Isabel Hospice does not accept any liability to any person relating to the use of the material.

Warranty and indemnity

The user warrants to Isabel Hospice that it will not use the website, the material or any part thereof for any purpose that is in contravention of any applicable law or regulation or in a manner that will infringe the copyright, trademarks, service marks or other intellectual property rights of third parties or violate the confidence, privacy, publicity or other personal rights of others or in any defamatory, obscene, threatening or abusive manner or any other manner injurious to third parties. The user shall indemnify Isabel Hospice, its employees and agents, harmless against all claims, liability, losses, damages and expenses including, without limitation, legal fees and costs arising out of or incurred as a result of any claims made, or litigation brought, against Isabel Hospice, its employees and agents, as a result of the use by the user of the website, the material or any part thereof for whatever purpose, to the fullest extent permitted by law.

Third party websites

The Website contains links to third party websites solely for the user’s convenience. Isabel Hospice does not warrant or endorse the material on such websites and the inclusion of links does not imply any association with their operators. The user is solely responsible for evaluating the accuracy and completeness of any information contained on the third party websites, and also the value and integrity of any goods and services offered by such websites.


Isabel Hospice makes all reasonable attempts to exclude viruses from the website, but cannot ensure such exclusion and no liability is accepted for damage caused through the downloading of viruses. The user is recommended to take all appropriate safeguards before downloading information from the Website.


Details of our refund policy can be found here.