24 Hr Advice 07741 659155

Hospice at Home and Rapid Response

COVID-19 Update

Our Hospice at Home team are still visiting patients and families in their own homes. Before each visit, the team are triaging each patient and their families to assess if they have any COVID-19 symptoms before they enter the house. The team will be visiting you and  will be using Personal Protective Equipment. The service continues to be available  7 days a week. Please contact the team in the normal way, by ringing  01707 382500 or 07741 659155 from 5pm to 9am.

Many people when faced with a life-limiting illness, wish to spend their remaining days at home. For some, it is important to not be in a hospital but to remain in familiar surroundings. Isabel Hospice provides a specialist palliative care service called The Rapid Response, Hospice at Home Team. It enables a person to be cared for in their own home or usual place of care and offers support to carers and families.

Hospice at Home

Hospice at Home offers practical nursing care at home and may include personal care, advice on symptom control as well as emotional and practical support.

Palliative Care Support Workers

Palliative Care Support Workers (PCSW) are available 7 days/week between 9.00 am and 9.00 pm. We can offer short visits to help with personal care and carer support in your home in a period of crisis, or help you to remain at home at the end of life. We can offer a limited overnight service between the hours of 10.00 pm and 7.00 am.

We have a small team of volunteers that offer respite sits to carers and support to PCSWs with personal care.

The Hospice at Home team can only provide care and support for a short period of time, depending on individual needs. We work closely with your Clinical Nurse Specialist, GP and District Nursing Team.


Referrals can be made to the community palliative care team and Hospice at Home team and are done through your General Practitioner or primary carer.

Our Hospice at Home service is part-funded by the Big Lottery.big-lottery-fund