SAGE & THYME Online Workshop – February 2027

ABOUT THE COURSE

A communication skills online workshop for listening and responding to people who are worried or distressed.  SAGE & THYME workshops support all clinical and non-clinical staff in using the skills needed to notice distress, listen carefully, and respond helpfully.  This workshop demonstrates the communication skills required to provide person-centred support and offers a structured approach for dealing with the concerns of patients and their carers.

WORKSHOP OBJECTIVES

• How to listen and respond to people with worries using foundation level communication skills
• A memorable structured approach for getting into and out of a conversation
• How to empower patients/carers who are worried or distressed

WHO SHOULD ATTEND?

This workshop is suitable for anyone working in any health and social care setting at any level, either clinical or non-clinical, who speaks to people who are upset or worried.

NOTE – HCT STAFF SHOULD PLEASE BOOK DIRECTLY VIA education@isabelhospice.org.uk